A triple zero (000) livestream option will become available to members of the public in NSW today, enabling them to send video back to emergency call operators in real time.
The technology will also enable callers to provide exact GPS locations, digital media uploads and text in situations that may be too dangerous to talk on the phone.
Powered by the GoodSAM platform, ‘BluLink’ is consent-based and will allow callers to interact directly with triple zero dispatchers as emergencies unfold.
In another case, two teenage brothers lost in the Blue Mountains after crashing their trail bikes were rescued 45 minutes after sending their location in an area with poor reception.
“BluLink is an innovative way in which further information can be provided to us during a triple-zero call which assists us in enhancing our policing response,” NSW Police technology commander, Assistant Commissioner Stacey Maloney said on Sunday.
