Be aware of scammers who impersonate the Department of Home Affairs. Our staff will never ask for your:
đź’ł Credit card info or bank details
🔑 ImmiAccount password
📱 Payment over the phone
Our staff will always identify themselves before they ask for any information. You can verify that you are speaking with a departmental officer by asking them to confirm things like your file number or your visa application lodgement date.
You can also report the scam to the National Anti-Scam Centre via Scamwatch.gov.au