AI expert Kelly Slessor believes shopping in 2024 will look “very different” as businesses start to use predictive artificial intelligence.
While most Christmas presents will be open by now; from tomorrow, shoppers will be eager to grab a bargain at the Boxing Day sales.
“If we think about AI this year – and it’s only been around for just over a year in terms of ChatGPT – we had, over this year … something like 180.5 million users in November, 1.7 billion visits,” Ms Slessor told Sky News Australia.
“Next year, as we start to implement it on a corporate level, in retail, shopping is going to look very different.
“As we start to use predictive AI, our families and husbands and children, can actually feed it data – we can start to work out what people really want and what their real sizes are, so returns rates will drop.”
(SKY NEWS)
